Refund policy

Non-returnable items
Unfortunately, we cannot accept returns of prints as these are made to order.

Please get in touch if you have questions or concerns about your specific item.

You can always contact us for any return question at jm@poparch.studio.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is  damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.